Privacy Policy

Last updated: April 24, 2026

Vanguard Insurance Group LLC and United Insurance Group LLC ("we", "our", "us") operate the Vanguard Insurance Group mobile application and client portal (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you use our App, we may collect the following information:

Account information: Name, email address, phone number, mailing address, and date of birth.
Policy information: Insurance policy numbers, carrier details, coverage information, vehicle and driver details, and premium amounts.
Documents: Certificates of Insurance, ID cards, declarations pages, and other policy documents you upload or request.
Usage data: Device type, browser type, and general interaction with the App for improving our services.

How We Use Your Information

To provide and manage your insurance policies and documents.
To send Certificates of Insurance and other documents on your behalf.
To communicate with you about your account, policies, and renewal reminders.
To verify your identity and secure your account.
To improve our App and services.

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following cases:

With insurance carriers and underwriters as necessary to service your policies.
With third parties you designate as certificate holders when you request a COI.
When required by law, regulation, or legal process.

Data Security

We use industry-standard security measures to protect your data, including HTTPS encryption for all data transmitted between your device and our servers, and secure storage of your account credentials.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting your agent or emailing us.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Opt out of non-essential communications.

Children's Privacy

Our App is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the App.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Vanguard Insurance Group LLC
Email: contact@vigagency.com
Phone: (866) 628-9441